System Support
Jimac
success depends on your success. Our goal is to maintain a
high level of customer satisfaction by responding quickly
to all of your questions and issues. Your Project Team and
users need to know our products just as well as we do. With
Jimac Training, your team can be experts who perform on the
job with maximum skill and efficiency. Report
an issue ONLINE!
POS Consultancy
We sit down and understand our client’s unique requirements, a series of meetings are held between JIMAC and the customer to determine workflows, existing hardware and software resources and other specific needs. Questionnaires gather detailed information on user requirements, the type of business form and data used and existing business procedures.
POS Implementation
Jimac supports your goal of a timely, cost-effective implementation from fit analysis through go live. Jimac offers comprehensive technical and functional training when you need it. In this phase, JIMAC presents a timetable from beginning to the end of the phase, before delivery JIMAC installs the software at the client’s business location. JIMAC consultants assist in converting and transferring data to JIMAC POS systems.
POS System Support Monitoring
JIMAC meets continuously with client to assist them with their needs by promptly respond to solve problems that arise during system use in actual business operations. Queries are answered via telephone, e-mail, pcanywhere, via IP-VPN or through actual visits to client offices.
POS Training Offers
- Functional and Technical training
- At-a-Glance Training based on your job role.
- Training designed around retail industry business processes. More than just a walk through of screens.
- Instructors with years of Point of Sale experience fit for your industry.
Jimac Custom Training
Training offers a complete end-user training solution, including site training and print-based. You get professional training development and delivery consultants with retail industry experience, Jimac product knowledge, and training methodologies that are proven with Jimac clients.
Jimac custom training developers can develop end-user training faster and more efficiently to clients. We provide on-site needs analysis, custom-designed processes, procedures, manuals, and learning tools, delivery of train-the-trainer classes, and communications programs for rolling out user training.
If
you like to sign in for training to learn more about our Point
of Sale System <
Software Development
JIMAC always leap first ahead and innovate its development in order to cope with the change in technology , We are one of the First POS company established in the Philippines. We have maximize the use of SMS technology to the retail industry.